Community

Community guidelines

Pista works when everyone plays fair. These rules apply to profiles, photos, messages, likes and dates. If someone breaks them, report them in the app.

Contents
  1. Respect
  2. Real photos of you
  3. No harassment
  4. No explicit sexual content
  5. Over 18s only
  6. No spam or selling
  7. Dates in public places
  8. One person, one account
  9. Nothing illegal or hateful
  10. Report and block
  11. Tips for meeting up

1. Respect

Treat people the way you’d like to be treated on court, even when there’s no spark. A “no” or no reply is still an answer. No insults, and no mocking anyone’s body, level or pace.

2. Real photos of you

Upload recent photos where people can see you properly. No photos of celebrities, of other people without their permission, or edited until you don’t look like yourself. Group shots are fine as long as it’s clear which one is you. And if you’re mid-workout, even better.

3. No harassment

If someone doesn’t reply, unmatches or blocks you, that’s the end of it. Don’t keep trying through other channels or look up their socials to message them. Threats, blackmail and sharing someone’s private photos or conversations are banned and may also be a crime.

4. No explicit sexual content

No nudity, no sexual photos and no sexual messages the other person hasn’t asked for. Swimwear at the beach or your training kit is fine, of course.

5. Over 18s only

Pista is for adults only. Don’t upload photos that include minors, even your own kids or your nephews and nieces. If you think someone is underage, report them and we’ll review it as a priority.

6. No spam or selling

Pista isn’t a shop window. Don’t promote brands, classes, training plans, supplements or your other socials, and don’t ask anyone for money. If you’re a coach or a physio, great, but you’re here to meet people.

7. Dates in public places

Dates you suggest in chat have to be in public places or places open to the public: courts, parks, beaches, gyms, climbing walls. No homes for a first date. Put the real place and time and, if you can’t make it in the end, let them know in good time.

8. One person, one account

Use your real name or the one you go by day to day. Don’t pretend to be anyone else, don’t share your account and don’t open a new one if we’ve closed your previous one.

9. Nothing illegal or hateful

No drugs, weapons or illegal activity. And zero tolerance for hate or discrimination based on origin, religion, gender, sexual orientation, disability or anything else.

If someone breaks the rules, we may remove content, warn them, or suspend or close the account, depending on how serious it is. Where there are threats or crimes, we work with the authorities.

10. Report and block

You can do both from the menu on any profile or chat.

  • Report: choose the reason (fake profile, inappropriate content, harassment, underage, spam or other) and tell us what happened. The more specific, the better. The other person won’t know you reported them.
  • Block: you’ll never see each other anywhere in the app again and, if you’d matched, the match is removed.

You can also email us at hola@pista.one, even if you don’t have an account.

11. Tips for meeting up

Most dates go well, and the ones that don’t usually just end up as a dull match. Still, a few habits help:

  • Public places at first. A padel club, a busy park, a gym. No homes, no cars.
  • Tell someone. Let a friend know who you’re meeting, where and when. If you set it up on Pista, send them the place and time.
  • Get there and back on your own. With your own transport you can leave whenever you want.
  • Train in daylight. If the date is a run, a ride or a hike, go when it’s light and where there are people around. Keep your phone charged and say which way you’re going and when you’ll be back.
  • Stay within your level. Don’t take on a route, a wave or a climb beyond what you can handle just to impress.
  • Chat on Pista first. Until you trust someone, keep it to the app’s chat. If something goes wrong, you can report it with the context.
  • Watch your drink. If you go for a drink afterwards, keep it in sight.
  • Never send money. If someone asks for money, an investment or bank details, it’s a scam. Report it.
  • Trust your gut. If something feels off, leave. You don’t owe anyone anything, not even finishing the match.

If you’re in danger, call 112, the emergency number across the EU.

In Spain, 016 helps victims of gender-based violence 24 hours a day. It’s free and doesn’t show up on your phone bill.